The Service Provider is committed to making efforts to ensure the safety and stability of the entire technical System. In case of an incident caused by the Service Provider’s error, we will immediately take the necessary technical measures to ensure the safety and stability of the entire System and its member’s rights.

The Service Provider is committed to providing the high quality of service to the members involved in the transaction. In case of detecting technical errors, software errors or other objective errors in the transaction process, the Service User shall notify the Service Provider via mailbox:; or Hotline 1900636296, they will be repaired as soon as possible. However, the Service Provider will not be responsible for resolving if the Service User’s Notice does not reach the Service Provider because of technical errors, transmission errors, software or other errors not caused by the Service Provider.

In the event of an incident occurred by the Third Party, the Service User is responsible for coordinating the relevant parties to resolve. You understand and agree that, in any case, TaaS Truck always tries to assist and remedy. However, TaaS Truck will not take responsibilities for damages incurred as a result of non-notification, delay, or concealment from the Service User.